FAQs

What is your return policy?

  • Return Window: We allow returns within 30 days of purchase.
  • Refund Process: Once the item is received as a return, we will refund you for the cost of the item and the initial shipping fee. The customer must pay for their own return shipping fee and label.
  • Condition: Items must be returned in their original condition, unworn.
  • Exchanges:
    • Items can be exchanged for a different size.
    • We will send you the desired size with complimentary shipping for the exchange.
    • The customer must pay for their own return shipping fee and label.
    • Items can only be exchanged once.

What are your shipping options?

US OVERNIGHT SHIPPING: Next business day delivery by end of day.

US EXPRESS SHIPPING: Delivery within 2-3 business days.

US STANDARD SHIPPING: 6-8 business days.

DHL INTERNATIONAL STANDARD SHIPPING: 8-14 business days.

FREE US STANDARD SHIPPING offer is valid on orders $99 or more. No promo code is required to redeem free shipping, just select Standard Shipping during checkout. Offer is subject to change without notice.

US EXPRESS ORDERS:

Orders must be placed before 12 PM PST in order to be shipped within one business day. Any orders placed Friday after 12 PM PST through Sunday, will be sent out the following business day. Carrier delays may occur during the holidays.

DHL INTERNATIONAL STANDARD SHIPPING

All prices are subject to change upon ordering. You will be contacted if necessary.

*Please note these shipping options reflect estimated average shipping times.

Your package is tendered to our carriers within 24 hours, during standard business days. Delivery times are dependent on the carrier.